
State Farm® Insurance Agent Adriana Cabrera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eric Perez calzada
July 10, 2025
"Adriana and her team are great. Natalie helped me a lot and explained my coverage with detail"
"Thank you so much for your kind words! We're thrilled to hear that Adriana, Natalie, and the team provided you with excellent support and clear explanations about your coverage. We appreciate your feedback and are always here to help!"
Darren Willie
July 9, 2025
"State Farm Insurance has a long ways to go to living up to their own message. I’ve been treated better by my worst neighbors. Our neighborhood has had many homes with hail damage, and although many of them were with other insurance agencies, all but my home’s roof was replaced when leaks started as a result. Even a home five houses up from mine received a full roof replacement from State Farm itself. My State Farm adjuster kept saying hail is indiscriminate, but evidently it discriminates between homes on the same street, same side of the road, and to the homeowners who arent direct friends with their agent. Don’t give this comany your business, the agents don’t communicate processes well, adjusters don’t communicate claims information and needs at all, closes claims with no communication on why, and are all around negligent."
"We're truly sorry to hear about your frustration with the outcome of your claim. Please know that we completely understand how disappointing and stressful this situation must be. That said, it’s important to clarify that your review seems to reflect dissatisfaction with the claims process itself--which is handled directly by the claims department, not our agency. While we do our best to support and guide our customers through the process, we have no authority over claims approvals or denials. Claims decisions are based on a range of factors which are beyond our agency's control. We also can't speak to the basis of claims filed by neighbors or other companies, as each situation is unique and may involve different coverage or circumstances. We truly value your business and regret that your experience led to this outcome. If there's anything we can do to further assist or clarify things, we'd welcome the opportunity to speak with you directly. "
S Marshall
June 19, 2025
"Adriana Cabrera delivers excellent customer service. My family and I are new to the Charlotte area, and we were seeking a renter's policy. I phoned Adriana for a quote. She was available, attentive and prompt in offering a quote, then helped me sign up for a policy. Our family appreciates Adriana's time to support our relocation. Great work! I am honored to recommend Adriana to others looking for insurance."
"Thank you so much for your kind words and thoughtful recommendation! We’re thrilled to hear that Adriana provided you and your family with excellent service during your transition to Charlotte. Helping new community members feel supported and secure is very important to us. We appreciate your trust in Adriana and are glad she could assist you promptly and attentively. Please don’t hesitate to reach out if you need anything else in the future. Welcome to Charlotte!"
Shirvon Smith
June 18, 2025
"Adriana and her team are the best! I recently moved here and they have been awesome with helping me get everything switched over. They are the friendliest people and I haven’t met them in person yet! I really appreciate everything!"
"Thank you so much for your wonderful feedback! We’re delighted to hear that Adriana and the team have made your transition smooth and easy, even from a distance. Providing friendly and helpful service is our top priority, and we’re glad it’s made a positive impact. Please feel free to reach out anytime—you’re always welcome, and we look forward to hopefully meeting you in person soon!"
Carlos Morales
June 5, 2025
"Life changing helped a lot"
"Thank you for your heartfelt feedback! We’re truly glad to hear that our service made such a positive impact on your life. If you ever need anything else, please don’t hesitate to reach out."
Phantom
June 5, 2025
"amazing"
"Thank you so much for your amazing feedback! We’re thrilled to hear you had a great experience. If there’s anything else we can do for you, please let us know! Our office in Monroe is so glad you're here. "
Arte Elliott
June 4, 2025
"If you're looking for an insurance agent and team that truly are here for you, this is the place to go. Adriana and Nereida were so compassionate and informative. Both were diligent and showed initiative to get me all of the information I needed for my policy in order to make sure that I had all the coverage I needed. Their work ethic and professionalism is second to none. They insure both North and South Carolina and will answer any questions you have and explain it to you with ease. If your looking for the right insurance agency, make this your place to go."
"Thank you, Arte, so much for your thoughtful and detailed review! We’re delighted to hear that Adriana and Nereida provided compassionate, informative, and professional service to help you find the right coverage. Ensuring our clients fully understand their policies and feel confident in their decisions is very important to us. We appreciate your recommendation and are always here to assist you with any questions or needs in both North and South Carolina. Thanks again for choosing us!"
jonatan andres rivas
May 3, 2025
"Excelente servicio"
"¡Muchas gracias por tu comentario y por reconocer nuestro servicio excelente! Nos alegra mucho saber que quedaste satisfecho. Estamos aquí para ayudarte en lo que necesites. ¡Esperamos seguir brindándote la mejor atención!"
Alexis Gestwicki
April 16, 2025
"Extremely unhappy with this office. Cannot get anyone on the phone along with poor communication when supposed to follow up. Zero communication on necessary information to continue quotes or asking about necessary underwriting information to continue policies."
"Hi Alexis, I am not showing you are a current customer at my agency. If you are needing assistance with a quote, we will be happy to help. Please note that if you do not select an option upon calling the office, our phones will not ring. Most people confuse our phone system with a voicemail if they do not listen carefully to our prompts. The customer often thinks it’s a voicemail and hangs up without making a selection and we do not get the call on our end. "
Margarita Munoz
April 2, 2025
"Super profesionales///// Son bilingües///// Te aconsejan en cuanto a tus cotizaciones de Casa ,Autos , y Vida 🤩//// TODO UN COMBO 🤩 En el mismo lugar STATE FARM!!!!! Y Esta clienta esta muy SATISFECHA 🤩"
"¡Muchas gracias por tu increíble reseña! Nos alegra muchísimo saber que nuestro equipo bilingüe pudo asesorarte de manera profesional en tus cotizaciones de casa, autos y vida. Nos encanta poder ofrecerte todo en un solo lugar con State Farm. ¡Tu satisfacción es nuestra mayor recompensa! ¡Esperamos seguir apoyándote siempre! 😊🤩"
Greg Rhyne
March 24, 2025
"Great place to get insurance through! We’ve had State Farm for several years now."
"Thank you for your continued trust and support over the years! We're glad to hear that you've had a great experience with State Farm and our team. We're here to help with all your insurance needs whenever you need us!"
Mark Holland
March 18, 2025
"I rarely write reviews, but when I do, they are well-deserved. No one is more deserving than Ms.Tiffani Hord, who has made it her mission, since the moment I called to get my account corrected, to go the extra mile. She even got me reimbursed for the money I paid since last year. I am extremely satisfied with her service and am once again happy to be a long-term State Farm customer."
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Tiffani went above and beyond to assist you and make things right. Your satisfaction means the world to us, and we're honored to have you as a long-term State Farm customer. If you ever need anything else, we're here to help!"
Isabel Ledezma
February 24, 2025
"As a realtor I have had the pleasure of working with Adriana in a few transactions, she is so efficient and quick. I highly recommend her and her company services! Thank you Adri for all your help."
"We truly appreciate your thoughtful review! It’s always a pleasure collaborating with you to ensure a smooth and efficient process for our clients. Our team takes great pride in providing top-notch insurance services with quick and reliable coverage solutions. Your recommendation means so much to us, and we look forward to working together on many more real estate transactions. Thanks again for your support!"
Stephanie Garcia
February 21, 2025
"Adriana and her team are very professional and knowledgeable. I am a Realtor…. I have messaged Adriana about Home Owner policies for my Clients and she gets everything started immediately!! I will definitely keep referring her to my Clients when it’s time to shop for their insurance. I also wanted to mention that Tiffani is amazing and they make a great team!!"
"Thank you so much for your kind words and for trusting Adriana and our team with your clients’ insurance needs! We truly appreciate your referrals and are always happy to assist in making the home-buying process as smooth as possible. Adriana and Tiffani are dedicated to providing prompt and knowledgeable service, and it means a lot to hear that their efforts are making a difference. We look forward to continuing to work with you and your clients in the future!"
Sarah Hilton
February 20, 2025
"Adriana is commited, confident and knowledgeable about all things insurance...saving you (and your clients) money, time and energy! Would def recommend"
"We truly appreciate your thoughtful review! Adriana’s dedication to providing knowledgeable and efficient service is something we take great pride in. Thank you for your recommendation—we’re always here to help with any insurance needs!"
Yessenia Cordero
February 20, 2025
"Adriana is great she has helped so many of my clients! 100% recommended for your insurance needs."
"We truly appreciate your support! Adriana takes great pride in helping clients find the right coverage, and we’re so glad to hear she’s been a valuable resource for you. Your trust and recommendation mean a lot to us, and we look forward to continuing to assist with all insurance needs! "
Kassandra De La Cruz
February 20, 2025
"Adriana is the best! Excellent customer service and very knowledgeable."
"We appreciate your thoughtful review! Adriana is truly dedicated to providing top-notch service and expert guidance, and we’re so glad to hear she made a great impression. Thank you for your support!"
Jenny Rodriguez
February 20, 2025
"Adriana is an amazing communicator and is very responsive. I recommend my clients to her all the time and they always speak highly of her. 10/10 recommend!"
"We truly appreciate your trust and recommendations! Adriana is dedicated to providing excellent communication and top-notch service, and it’s great to hear that your clients have had such positive experiences. Thank you for your support!"
Adisleidy Ramos
February 20, 2025
"I can't express enough how incredible my experience has been with Adriana and her team! From the moment I reached out for assistance with my insurance needs, Adriana was nothing short of amazing. She took the time to listen to my concerns and thoroughly explained my options, ensuring I felt confident in my choices. If you're looking for an insurance agent who is dedicated, reliable, and has a fantastic team to back her up, look no further than Adriana. I highly recommend her to anyone in need of insurance services. Thank you, Adriana, for making this experience a positive one!"
"Wow—thank you so much for your kind words! We’re thrilled to hear that Adriana and her team provided such a positive experience for you. Taking the time to listen, explain options, and ensure confidence in your choices is exactly what we strive for. Your recommendation means the world to us, and we truly appreciate your support. We’re always here whenever you need us!"
Durrell Erwin
February 14, 2025
"Great customer service…… the best in the business. I’m glad to be apart of a great team.."
"Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with our team. Providing top-notch customer service is our priority, and it’s incredibly rewarding to know we’re meeting that goal. We’re just as glad to have you as part of our insurance family here in Monroe, NC. If you ever need anything, don’t hesitate to reach out—we’re always here to help!"
Michael Spencer
February 8, 2025
"From the very beginning, Miss Adriana and her team have been incredibly knowledgeable, professional, and always willing to go the extra mile to ensure that I have the best coverage for my needs. They take the time to explain all the details of my policies in a way that is easy to understand, which is extremely helpful. Throughout my experience, whenever I had questions or need assistance, they are quick to respond and provide helpful solutions. If you’re not sure about State Farm, I highly would recommend this branch to anyone if you’re looking for services that are reliable and trustworthy. Their dedication to their clients truly sets them apart."
"Wow, thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Miss Adriana and our team provided you with knowledgeable and professional service. At our Monroe, NC, insurance agency, we strive to offer personalized insurance solutions—whether it’s auto, home, life, or business insurance—and we’re so glad we could meet your needs. Your recommendation means the world to us! If you ever need assistance with your policies or have any insurance questions, we’re always here to help!"
Crystal Strong
February 5, 2025
"Answered ALL of my questions in detail!! Very nice to work with!"
"Thank you so much for the great review! We’re so glad to hear that our team could answer all your questions in detail. Providing clear and helpful information is a big part of what we strive for at our Monroe, NC, insurance agency. Whether it’s auto, home, life, or business insurance, we’re always here to make the process as smooth as possible. If you need anything else, don’t hesitate to reach out—we’re always happy to help! "
Quintin Lewis
February 3, 2025
"Mrs. Tiffany was very helpful anytime i had concerns or needed help she would go above and beyond."
"Thank you so much for your kind words! We’re thrilled to hear that Mrs. Tiffany went above and beyond to help with your insurance needs. Providing exceptional service is our top priority, and it’s wonderful to know she made a positive impact. Whether you need help with auto, home, life, or business insurance in Monroe, NC, our team is always here for you!"
Monica Fregoso
January 27, 2025
"I love them! They are really easy to work with and they don’t waste your time they do everything efficiently and quickly."
"Thank you so much for your fantastic review! We’re so glad to hear that you had a great experience with our team. Providing efficient and hassle-free service is what we strive for, and it’s wonderful to know we hit the mark. Whether you need help with auto, home, life, or business insurance in Monroe, NC, we’re here to make the process as smooth as possible. We truly appreciate your support!"
Heidi Helms
January 20, 2025
"Tiffany Hord was great to work with. I was able to communicate with her via email and phone with no delays. I was also able to lower my homeowners and automobile rates considerably with better coverage. Thank you for all your help and for being so kind."
"Thank you so much for your wonderful review! We’re thrilled to hear that Tiffany provided you with such responsive and helpful service. At our Monroe, NC, insurance agency, we strive to make communication easy and provide our clients with the best coverage at the best rates. It’s fantastic to know Tiffany helped you save on both homeowners and auto insurance while enhancing your coverage. We truly appreciate your kind words and are always here if you need anything"