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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Naddy S.

August 7, 2026

5  out of  5
rating by Naddy S.
"I had an excellent experience working with Diana Mitchell. She was incredibly patient throughout the entire process and took the time to answer my questions and keep me informed every step of the way. What stood out most was her dedication to helping me get my rate lowered and, even better, keeping it from increasing. She followed through on everything she said she would do, stayed in touch, and reached out exactly when she promised. I always felt like I was kept in the loop and never had to wonder what was happening.
Diana's professionalism, communication, and genuine commitment to helping her customers made the experience stress-free. I truly appreciate all of her hard work and would highly recommend her to anyone looking for outstanding service."
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Nel Ortiz

July 23, 2026

5  out of  5
rating by Nel Ortiz
"Great customer service!!"
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Connie Chang

July 22, 2026

5  out of  5
rating by Connie Chang
"I think my premium for 3 cars is fair. I like the agents because they are so nice everytime I talked to them."
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tammy Lavoie

July 17, 2026

5  out of  5
rating by tammy Lavoie
"I just Love the girls there! very responsive and on top of things!"
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april brock

July 16, 2026

5  out of  5
rating by april brock
"Adiana and staff are A+!! If you want first class service then go no further than her agency!! Having home, auto and life with her agency gives me peace of mind that I don’t have to worry about anything. I know I am in perfect hands."
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Patrick Wint

June 8, 2026

5  out of  5
rating by Patrick Wint
"My daughter moved to North Carolina for a Job! I’m a member of the Statefarm family! With help from my Florida agent she recommended Adrianna Cabrera’s agency! I was able to secure several policies with this agency! They have been very patient and understanding with all the information they have provided to my daughter being on her own for the very first time! I would recommend them for any and ll clients!"
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Benjamin Downs

June 4, 2026

5  out of  5
rating by Benjamin Downs
"Awesome staff! Everybody go and let these great professionals guide you in the right way to a great insurance policy. They listen, acknowledge and make it happen!"
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Gregory Mongelli

June 4, 2026

5  out of  5
rating by Gregory Mongelli
"Excellent and Friendly Customer Service!! I Recommend Neddy for all of your insurance needs."
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Ray Espino

June 4, 2026

5  out of  5
rating by Ray Espino
"Very professional and easy to work with. Highly recommended !!!"
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R M

June 4, 2026

5  out of  5
rating by R M
"Neddy Lopez provided me with exceptional service! Thank you!"
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Lamar Shareef

June 4, 2026

5  out of  5
rating by Lamar Shareef
"Adrianna and her staff were great. They are very knowledgeable and helpful. They assisted me with a new commercial auto and general liability insurance policy. I would recommend them and will continue using them for all my future business needs."
We responded:
"Lamar, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Adriana Cabrera’s Team is just a call or email away!"
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E Blair

June 3, 2026

5  out of  5
rating by E Blair
"I highly recommend this State Farm office! Everyone was incredibly helpful, patient, and knowledgeable throughout the entire process. They took the time to answer all of my questions and made everything so easy to understand. It’s clear they truly care about their clients and providing excellent customer service. I will absolutely refer anyone I know to this office for their insurance needs!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Adriana Cabrera’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Monroe ."
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Ashley Guzman

June 3, 2026

5  out of  5
rating by Ashley Guzman
"Great people there to help you. They’re fast at getting back to you."
We responded:
"Ashley, thank you for your wonderful review of State Farm Agent Adriana Cabrera’s Team!"
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Marcela Araiza

June 2, 2026

5  out of  5
rating by Marcela Araiza
"Excelente servicio, muy amables."
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Kimberlie (Jillian KMS)

May 28, 2026

5  out of  5
rating by Kimberlie (Jillian KMS)
"I’ve had a wonderful experience working with Tiffani at State Farm. She is professional, knowledgeable, and truly takes the time to help people find the right coverage for their needs. She’s always responsive, friendly, and makes the insurance process feel easy and stress-free. I highly recommend Tiffani to anyone looking for someone they can trust with their insurance needs."
We responded:
"Thank you for taking a moment of your day to leave us this kind review! Tiffani is definitely an asset to our team, and she truly loves serving others. Our office located in Downtown Monroe, NC is here to help anytime! Thank you again!"
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Heather Wilson

May 27, 2026

5  out of  5
rating by Heather Wilson
"I had a wonderful experience working with Adriana and Tiffani at State Farm. They were both incredibly helpful, responsive, and patient throughout the entire process. They took the time to answer all my questions and made everything feel easy and stress-free. It’s so refreshing to work with people who genuinely care about their clients. Highly recommend!"
We responded:
"Thank you so much for your kind and heartfelt review! We’re genuinely grateful you shared your experience. Adriana and Tiffani will be so happy to hear how much you appreciated their help—especially the way they took the time to answer your questions and stay patient throughout the process. It means everything to know that you felt comfortable, supported, and stress-free. We truly care about our clients, and your words are a reminder of why we do this. Thank you again for trusting Adriana Cabrera State Farm for your home and auto insurance needs in Monroe, NC. "
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Rodimus1138

May 27, 2026

2  out of  5
rating by Rodimus1138
"After two accidents I dread having to engage with insurance at all. The staff are nice, but in practice it felt like getting the minimum help possible and after one accident changed from not at fault to at fault months later I wish I could stop driving altogether. I'm tired man."
We responded:
"Thank you for your review and for choosing us for your insurance needs. We value your business! "
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jordan Brauda

May 27, 2026

5  out of  5
rating by jordan Brauda
"Went above and beyond!! 10 stars."
We responded:
"Wow—thank you so much for the kind words! We’re truly grateful you felt like we went above and beyond (and we’ll happily take the 10 stars 😊). Helping you with your auto insurance and being able to serve you here in Union County, NC is exactly why we do what we do. From all of us, thank you again for trusting us—we can’t wait to help you again anytime you need!"
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Santos

May 26, 2026

5  out of  5
rating by Santos
"Great staff
Great prices"
We responded:
"Thank you so much for your 5-star review—seriously, it means more than we can say. We’re so grateful you chose to visit us here in Monroe, NC, and hearing that you had a great experience with our team just made our day. We pour our hearts into what we do, and your kind words are the best kind of reward. "
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Brenda Stevens

May 21, 2026

5  out of  5
rating by Brenda Stevens
"I called and spoke with Diana today. She was so helpful that it only took a few moments to conclude my business. I have been with this company for years and have no intention of leaving anytime soon."
We responded:
"Hi there! Thanks so much for sharing your experience. We are really glad to hear that Diana was able to help you quickly and make things easy—that’s exactly what we aim for! It means a lot to us that you’ve been with us for years and plan to stick around. We’re grateful to have you as part of our Union County community and look forward to supporting you whenever you need. Thanks again!"
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Jennifer S.

May 20, 2026

5  out of  5
rating by Jennifer S.
"The customer service in this office is great. Neddy and the others have great follow up and always with a nice attitude. I appreciate doing business here."
We responded:
"It’s wonderful to hear about your experience with us! Knowing that our team was able to make your visit enjoyable truly brightens our day. We’re always aiming to create a welcoming and comfortable atmosphere, so your kind words really resonate. If there’s anything specific that stood out or any way we can make your future visits even more special, please don’t hesitate to reach out. Looking forward to seeing you again soon!"
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Dizzy Gillepspee

May 14, 2026

5  out of  5
rating by Dizzy Gillepspee
"Great insurance team. They were able to assist with any issues that I had. Would definitely recommend if you want a team that cares more about you than your money."
We responded:
"We’re truly touched by your kind words! Putting our customers’ needs first and providing genuine care is at the heart of everything we do. It means so much to hear that you felt supported and valued throughout your experience. Thank you for choosing us for your auto and home insurance needs. "
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Nani Simmons

May 14, 2026

5  out of  5
rating by Nani Simmons
"I worked with Natalie Who helped me with my homeowner and auto insurance policies. This team is amazing they are always on top of things and reply fast! I recommend Natalie and her team to anyone!"
We responded:
"We’re so happy to hear about your great experience working with Natalie and the team! Staying on top of things and providing quick responses is something we pride ourselves on, and it’s wonderful to know that made a difference for you. Thank you for recommending Natalie and our team—we truly appreciate your trust and look forward to continuing to support you with your auto and home insurance needs!"
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Shenae Cruz

April 25, 2026

5  out of  5
rating by Shenae Cruz
"I love this office they are so polite and nice"
We responded:
"We’re truly touched by your kind words! It means the world to us that you feel welcomed and appreciated every time you visit or call our office. Our team takes great pride in creating a friendly and polite environment because we believe that exceptional service starts with genuine care. Thank you for being such a valued part of our community in Monroe, NC —we look forward to continuing to serve you with the same warmth and kindness!"
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Bernardino Martinez

April 21, 2026

5  out of  5
rating by Bernardino Martinez
"Yo recomiendo State Farm porque son las personas amables y atienden muy bien y no son precios muy altos mejores que otras empresas yo recomiendo para todos los que quieran un servicio de seguro sea para autos O empresas, por eso le doy cinco estrellas"
We responded:
"Nos alegra mucho saber que has tenido una experiencia tan positiva con nuestro equipo en State Farm. Valoramos mucho que reconozcas nuestra amabilidad, atención y precios competitivos. Tu recomendación significa muchísimo para nosotros, y nos motiva a seguir ofreciendo el mejor servicio posible para autos, empresas y todo tipo de seguros. ¡Gracias por confiar en nosotros y por tus cinco estrellas! Estamos aquí para ayudarte siempre que nos necesites."